Is it money, fame, bragging rights, remote work, no dress code, corner office, expense account? What is it that employees really want from their place of employment? If we really dig into it, once extrinsic benefits such as salary, fair treatment, and benefits are at an acceptable level, intrinsic benefits become comparatively underserved. Intrinsic benefits? …
What do employees really want from their employers and job? Read More »
The vast majority of job descriptions under-serve employees and yield little inspiration or clarity. With at least 50% of the workforce in a perpetual state of confusion with regard to what is expected of them, you begin to wonder if we can do better. We can. It starts by ‘getting in sync’ as Ray D’Alio …
The gender pay gap frequently gets dismissed as a result of women’s choices. People who don’t want to entertain the thought that inequality is rife blame the ‘choice’ of women to work less hours, choose tending to their family or not demonstrating leadership. The problem is these ‘reasons’ aren’t empty canned responses. In 29 US …
Looking at the statistics related to workplace contentment makes for pretty grim reading. Employee engagement is down to about 30%. Studies have shown that, on a scale of 1 to 5, 60% of workers feel at a stress level of 3 and above on any given work day. Work life balance is not trending in …
You have a huge project due on a fast-approaching timeline. You are rushing in early and working later than you’d like but the job doesn’t get much closer to being finished. You just can’t get into a solid rhythm. Your phone keeps buzzing, meetings keep happening, and you are still accountable for other tasks. Sound …
Does multitasking lower our IQ and kill productivity? Here is the solution. Read More »
Employee engagement is the biggest evolution in human resource and performance management strategy in the last 20 years. It deviates from the old carrot and stick extrinsic motivators and gets to the heart of what drives employees. Engagement centers around aligning employees’ career goals to that of the business and has been generating staggering economic …
What makes people happy and motivated at work is what they do. What makes people unhappy is the situation in which they do it. Frederick Herzberg Motivation is a fickle source of fuel in today’s workforces and it is resulting in inconsistent productivity and output. Most companies see employees accomplish most of their tasks on …
How can I motivate my team and employees? Try Frederick Herzberg’s Two Factor Theory Read More »
Just think about this for a moment: if you got an A and an F on your report card, which would you focus on? Probably the ‘F’ because we want to fix everything, right? Now which subject do you think you are more likely to succeed in? Kids are taught that to be successful you …
Dr. Brene Brown sat in a AA 12-step meeting listening to slogans and platitudes, brushing most of them off but, one seemed to stick in the back of her mind. “Clear is kind, unclear is unkind”. “I saw the data about how most of us avoid clarity because we tell ourselves that we’re being kind, …
What do you mean by “Clear is kind, unclear is unkind”? Read More »
2020 was the single biggest case study on remote work in history and it began with glistening reviews. Once the 42% of the US workforce who worked remotely got past the technical hiccups, the flexibility, lack of commute, cheaper lifestyle and increased family time were loved. Even our pets were living out the dream of …
For decades, General Electric delivered feedback to their employees on only an annual basis. This theory was based on Jack Welch’s brutal philosophy coined the ‘rank and yank’ where he insisted on boiling employee annual reviews down to 1 number and those who performed in the bottom 10% were fired. Luckily, the art and science …
How do you run a 1-on-1 meeting? (and why are 1-on-1s so important?) Read More »
We all know Apple as a sophisticated, trendy brand that has built an empire of loyal followers. People display their products like a badge of honor but Apple wasn’t always so smooth. They had a customer service experience that felt stiff and pompous. After their 9th different iPod release in 5 years, they turned to …
How many managers are going through the motions when it comes to feedback? If you only provide an appraisal on an annual basis, I’m talking to you. The fact is, feedback is a powerful business tool when it is used frequently. Regular and open feedback shows a productivity increase of 12.5% and a drop in …
When the vast majority think of introverts and extroverts, we think shy or outgoing. The opinions usually aren’t all that sophisticated. Considering that almost all people are classified as one or the other, it’s time we understood them a bit more and the difference they can make to our workplace. What is important to note …
What we know now as Gallup, the world’s biggest analytics and management advisory firm, was started 89 years ago with one man trying to do a favor for his mother-in-law. To his credit George Gallup did successfully predict a landslide win for Ola Babcock Miller, the first Secretary of State for Iowa. From there he …
What is Gallup’s Q12 Survey and does it still matter? Read More »
Do you know that allowing employee disengagement to go unchecked costs your business thousands each year? Disengaged employees are losing the US economy between $960 billion and $1.2 trillion in productivity losses, poor management, and floundering engagement initiatives every year. Companies are throwing money at a problem they don’t seem to grasp. Employees are not …
Disconnection and disengagement are costing your business money. If you are getting the sense that your remote team is uninspired, you need to act quickly because bored people quit. And if they don’t quit, they cost. Gallup estimates disengagement costs the US economy $350 billion per year. This equates to approximately $2,246 per disengaged employee. …
Always remember the difference between a boss and a leader. A boss says “Go” and a leader says “Let’s Go”. George E.M. Kelly. 49% of people have voluntarily left a role they enjoyed because of a bad manager. In cities like Sacramento, Miami and Tampa that figure ascends to over 60%. Workers are leaving their …
People Don’t Leave Companies They Leave Managers Read More »
Going remote has kept businesses worldwide afloat during the pandemic. While having this option has changed the landscape of business forever, employees are struggling with isolation. Morale continues to dip and engagement is slipping in line with mental health. The world knows people and businesses need solutions, enter virtual team building. The search term “virtual …
When you look around your office or zoom meeting, do you see stress and isolation emanating from the team? HR teams and leadership routinely discuss methods of enhancing engagement and morale but are overlooking what is right under their noses… pets. It might sound like bias but the research proves that introducing pets to the …
Does having pets in the office improve employee well-being? Read More »
In 1951, Elliot Jacques authored ‘The Changing Culture of a Factory’ where he studied the social developments of a British metal bearings company. In his book, Jacques introduced what we now know as the modern-day company culture. He studied human behavior and how it is impacted in organizational settings; a concept that many management consultants …
According to Gallup, companies with engaged workforces outperform others by as much as 202%. It is statistics like these that have HR teams scrambling for the next best thing to improve engagement scores. The belief is that engaged teams cause sales to skyrocket, productivity to peak, sick days to cease and the work-life dynamic to …
Getting Employee Engagement Right or Wrong: The Pros & Cons Read More »
Companies that have high levels of employee engagement attract twice as much revenue as their low engagement competitors according to a Hay Group study. Gallup, a management consulting company, suggests that high engagement workforces outperform their contemporaries by 202% on average, and to achieve these benefits US employers are spending upwards of $720 million a …
What is employee engagement and why does everyone keep talking about it? Read More »
Team leadership and HR management, we have a problem! Employee engagement scores continue to dwindle, feedback loops have ground to a halt. Nevertheless, feedback, while critical to performance, remains tricky. Too much and you risk the distrust and disenfranchisement resultant from micromanagement, too little and employees feel a lack of care for themselves and detachment …
It can cost a company between 20 and 33% of a job salary to replace an employee who quits. The ripple effect of losing team members can damage productivity, momentum and morale. Why then do we overlook the number one reason people leave their roles? Boredom! Of the 5,000 people surveyed who left jobs in …
Microsoft, a $1 trillion market cap, approximately 163,000 employees and ever evolving business model. It all sounds like a unicorn success story. However, in 2019 VP of computing devices, Brett Ostrum, noticed they had a growing problem – employee morale. Ostrum and HR struggled to diagnose the issues until eventually, with the right survey designs, …
Over 85% of employees report feeling a sense of disengagement from their current employment. This is costing North American economies a staggering $550 billion in lost productivity annually. The importance of ongoing peer feedback and allowing employees to feel heard has very real fiscal impacts. We have come a long way in employment relations and …
Companies with high levels of employee engagement are 21% more profitable but unfortunately those are in the minority. Over 80% of employees report feeling disengaged from their work which dramatically reduces productivity and revenue. Giving a voice to your team through employee surveys helps to foster engagement through psychological safety, trust, respect and fulfillment. Employees …
Does employee engagement really equal company performance? Let’s take a look. Gallup is considered the leading authority in business analytics so when they say employee engagement boosts profitability by 21%, it is worth taking note. However, despite the swell of attention and research contributing to the broad stroke statement, unmanaged and unanimous engagement do not …
What comes first, employee engagement or company performance? Read More »
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