Privacy Policy

Updated on 13/11/2023

PART A: PRELIMINARIES

1. This Privacy Policy applies to CrewHR' ("We, Us, and Our") website at www.CrewHR.com and all related webpages ("Website, Site, Services").
2. This policy covers the collection, storage, processing, and other uses of Personal Data and Information under the General Data Protection Regulations ("GDPR") and Ireland's Data Protection Act 2018 ("DPA").
3. Our compliance with the GDPR does not imply that any other law in the European Union will apply to this Privacy Policy. This Policy will be governed by the law of Ireland and not any other.
4. By using the Site, you consent to this Policy and our lawful collection of your Personal Data and Information under our Services.

PART B: SERVICE PROVIDERS

1. Our Services are hosted by and on third-party web services and servers. They provide us with a web service that allows us to offer our products and services to you.
2. We shall not share your Personal Data and Information with service providers directly.
3. By using our Services, Website, or making payments, you agree and acknowledge that data processing, storage, or collection will be conducted through and using the services of our service provider(s) who may change the region, jurisdiction, or country where data is stored, collected, or processed.
4. You also agree and acknowledge that we may not have control of where your data is stored. Your data may be stored in Ireland, a third country in the European Union ("EU"), or outside the EU.
5. If there are any conditions, circumstances, or changes in the manner in which our service provider stores, processes, or when data is transferred, and which may affect your data adversely, we may inform you through email or notices.

PART C: COLLECTED INFORMATION

1. When you subscribe, register and visit our Services or Website, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or provide our Services.
2. We may also collect additional information if you contact us for customer support.
3. In this Policy, we refer to any data and information that can uniquely identify you as a user ("Personal Data and/or Information").
4. Consult the list below for more information about Personal Data and Information which we will or may collect:

Device Information

• Includes: Version of the web browser, IP address, time zone and time, cookie information, what sites or products you view, search terms, and how you interact with our Services or Website.
• Why we collect: To load our Website accurately for you and to perform analytics on Website usage for optimization.
• How we collect: Automatically when you access our Services or Website using cookies, log files, web beacons, tags, or pixels.
• This data or information is not shared with any third-parties.

Purchasing, Payment and Order Information

• We collect the name, billing address, shipping address, payment information.
• The above includes credit card numbers, bank details, PayPal, Skrill, and other data and information through other payment methods which will be available on our Website or Services.
• We will also collect email addresses and phone numbers.
• Purpose of collection: To provide products or services to you to fulfil our contract, to process your payments, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Disclosure: Shared with our payment processors only.
• Payments will be processed privately and securely by third-party payment processors that we have contracted.

Support Information

We will also collect customer support information including your feedback, messages, and emails that you share with us. We may also collect and record data and information from telephone conversations.

Personal Data

• We will collect the personal data which you provide us.
• This data and information will include and are not limited to name, home or work address, email address, telephone number, etc.
• The information will be collected after your consent and when you use or sign up with us.
• Normally you will be required to provide such details when you sign up or make a subscription.
• We may use statistical and analytical tools to monitor information and details of your visit to our Website, your use of our Services. Such information may include location data, traffic data, browser, weblog, and other communication data. This information will not be used to identify you personally.

PART D: MINORS, THEIR DATA AND INFORMATION

1. The Site is not intended for individuals under the age of 18 or aged below majority under applicable laws.
2. We do not intentionally collect Personal Information from minors or persons of unsound mind.
3. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
4. We may store or transmit information, data, and records for minors. As a parent or a guardian, any data or information belonging to a minor that you share or store using our Services shall be deemed to have been stored with your lawful consent.
5. We will not be responsible when you permit or allow, whether intentionally or recklessly, a minor's data or information to be stored, shared, or submitted to us.

PART E: USE OF YOUR DATA AND INFORMATION

1. We will hold, store and process the Personal Data as per the GDPR and the DPA.
2. The information which we collect and store will be used to offer our Services and meet our contractual obligations to you as per our Terms and Conditions.
3. We may also use the data and information to:
   • Notify you of changes to our Website, Services, Terms and Conditions, this Policy and marketing information
   • Notify you of our change in Pricing and Payment Policy and changes in the prices of our Services
   • Send you our e-newsletter from time to time
4. You can unsubscribe from our marketing emails by using the 'Unsubscribe' features provided by your email client and service providers.

PART F: DATA TOOLS

1. We may use Google Analytics and other related third-party tools to help us understand how our customers use the Site.
2. Read about Google's privacy policy here: https://policies.google.com/privacy?hl=en
3. We may collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies. You may withdraw your consent to collect such information.
4. You are advised to conduct your research and familiarize yourself with advertisement services offered by Google, Facebook, Microsoft and others.

PART G: YOUR RIGHTS

1. The GDPR and the DPA give you the right to access information held about you by us. To exercise these rights, please write to us or contact us by email through our designated Data Protection Officer.
2. The GDPR and the DPA also give you the right to opt-out of marketing programs. You also have the right to have your data deleted by us.
3. Exercising some rights under the GDPR and the DPA may bar you from accessing our Site or Services unless you share and consent to our collection and processing of your data.

CONTACT INFORMATION